Privacy Policy

Last Updated: 22.12.2024

Welcome to spinandsip.uk (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (spinandsip.uk) and interact with our services.

1. Information We Collect

We may collect and process the following personal data:

Personal Information: Name, email address, phone number, date of birth, and other information you provide when signing up.
Payment Information: Credit/debit card details, transaction history, and billing address.
Technical Information: IP address, browser type, operating system, and other technical details collected automatically when you visit our website.
Usage Data: Information about how you use our site, including the pages you visit, time spent on the site, and preferences.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience.

2. How We Use Your Information

We process your data for the following purposes:

To provide and manage our services, including processing transactions and verifying your identity.
To comply with legal and regulatory obligations, including anti-money laundering (AML) and Know Your Customer (KYC) requirements.
To improve our website, services, and customer support.
To send promotional and marketing communications, subject to your consent.
To detect, prevent, and address fraud, security issues, and other legal violations.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds under the UK General Data Protection Regulation (UK GDPR):

Consent: When you provide explicit consent for marketing communications.
Contractual Necessity: When processing is required to provide you with our services.
Legal Obligations: When processing is necessary for compliance with legal requirements.
Legitimate Interests: When processing helps improve our services, prevent fraud, or ensure security.

4. Data Sharing and Transfers

We may share your data with:

Regulatory authorities and law enforcement agencies when required by law.
Payment processors to facilitate transactions.
Marketing and analytics providers to improve our services.
Affiliated companies and business partners when necessary.

Your data may be transferred outside the UK and the European Economic Area (EEA) with appropriate safeguards in place.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. When no longer required, data is securely deleted.

6. Your Rights Under UK GDPR

You have the following rights under the UK GDPR:

The right to access your personal data.
The right to request correction of inaccurate information.
The right to request deletion of your data (“right to be forgotten”).
The right to restrict or object to processing in certain circumstances.
The right to data portability.
The right to withdraw consent at any time for marketing communications.
The right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

7. Cookies and Tracking Technologies

We use cookies to enhance user experience, analyze website traffic, and personalize content. By using our site, you consent to the use of cookies unless you disable them in your browser settings.

8. Security Measures

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

spinandsip.uk
12 Oakwood Lane, Bristol, BS1 4AB, United Kingdom
Email: [email protected]

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review it periodically for any changes.